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Privacy Policy

Effective date: January 22, 2026
National Appliance Liquidators
Seattle: 3414 4th Ave. S., Seattle, WA 98134
Everett: 2720 34th St. Ste. C, Everett, WA 98201
Email: info@nationalapplianceliquidators.com

National Appliance Liquidators (“NAL,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, create an account, shop online or in-store, request a quote, schedule delivery or installation, sign up for email or SMS communications, or contact us.

Information We Collect

We may collect personal information that you provide directly to us, information collected automatically through our website, and information received from service providers that help us operate our business.

Information You Provide

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping or delivery address

  • Account login information, if you create an account

  • Order and purchase details

  • Product interest, quote, appointment, delivery, installation, or service request details

  • Reviews, photos, messages, or other content you submit

  • Information related to financing or buy-now-pay-later requests when you choose those options

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information, including:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Products viewed

  • Referring website or advertising source

  • Website activity

  • Approximate location based on device or browser information

  • Cookie and tracking technology information

This information helps us operate the website, improve the shopping experience, understand customer behavior, measure advertising performance, and prevent fraud.

How We Use Information

We use personal information to:

  • Process orders and payments

  • Confirm product availability

  • Provide customer support

  • Coordinate shipping, local delivery, installation, haul away, and related services

  • Send order confirmations, delivery updates, service messages, and account notifications

  • Respond to questions, quote requests, appointment requests, and service requests

  • Provide marketing communications when permitted

  • Personalize and improve the website and shopping experience

  • Measure website, email, SMS, and advertising performance

  • Prevent fraud, protect our business, and maintain website security

  • Comply with legal, tax, accounting, and regulatory obligations

Payments and Financing

Payment information is processed by third-party payment providers, such as Shopify Payments, PayPal, Shop Pay, credit card processors, and other payment services shown at checkout.

If you choose a financing or buy-now-pay-later option, such as Affirm, Afterpay, Shop Pay Installments, Klarna, or another available provider, your information may be collected and processed by that provider. Their use of your information is governed by their own privacy policies and terms.

National Appliance Liquidators does not store full credit card numbers.

Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate our website, remember preferences, improve site performance, analyze traffic, and measure advertising.

These technologies may be used by us, Shopify, analytics providers, advertising platforms, and other service providers.

For example, cookies may help us:

  • Keep items in your cart

  • Understand which pages and products customers view

  • Measure Google Ads or other advertising performance

  • Improve website functionality

  • Provide more relevant advertising

You may be able to manage cookie preferences through our cookie banner, privacy settings, or your browser controls. Disabling certain cookies may affect website functionality.

Email and SMS Communications

If you sign up for email or SMS communications, we may send promotional messages, product updates, offers, abandoned cart reminders, order updates, and service-related messages.

You can unsubscribe from marketing emails using the unsubscribe link in the email.

You can opt out of SMS marketing by following the instructions in the text message, such as replying STOP, where available.

Even if you opt out of marketing messages, we may still send transactional or service-related messages about your order, delivery, installation, account, or customer service request.

How We Share Information

We share personal information as needed to operate our business and provide services to customers.

We may share information with:

  • Shopify, our ecommerce platform

  • Payment processors and financing providers

  • Delivery, shipping, freight, installation, and haul-away partners

  • Customer service, chat, email, SMS, CRM, and call tracking providers

  • Analytics and advertising providers

  • IT, security, fraud prevention, and website service providers

  • Manufacturers, suppliers, or warranty providers when needed to support a product, order, warranty, or service request

  • Professional advisors, such as accountants, legal advisors, or insurers

  • Government, regulatory, or law enforcement authorities when required by law

We may also share information when necessary to protect our rights, customers, employees, property, website, or business operations.

Shopify and Third-Party Services

Our online store is hosted on Shopify. Shopify provides the ecommerce platform that allows us to sell products and services online.

When you use our website or checkout, Shopify and related service providers may collect and process personal information according to their own privacy policies and applicable laws.

Our website may also include links to third-party websites, apps, payment providers, financing providers, manufacturers, or service partners. We are not responsible for the privacy practices, policies, or content of third-party websites or services.

Customer Reviews, Photos, and Submitted Content

If you submit a review, photo, testimonial, question, or other content, that content may be displayed publicly on our website or used in marketing, depending on how it was submitted and any permissions provided.

Please do not submit personal information that you do not want made public.

Data Retention

We keep personal information as long as needed for business, operational, legal, tax, accounting, fraud prevention, warranty, customer service, and compliance purposes.

The length of time we keep information may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable safeguards to help protect personal information. However, no website, payment system, or electronic storage method is completely secure.

Customers are responsible for keeping account login information confidential and for notifying us if they believe their account has been accessed without permission.

Your Choices and Privacy Rights

Depending on where you live, you may have certain privacy rights, such as the right to request access, correction, deletion, or restriction of certain personal information.

You may also have the right to opt out of certain advertising-related data sharing or targeted advertising.

To make a privacy request, contact us at:

info@nationalapplianceliquidators.com

We may need to verify your identity before completing certain requests.

California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know, access, correct, delete, and opt out of certain sharing or use of personal information for cross-context behavioral advertising.

California privacy law uses the term “sharing” to refer to sharing personal information for cross-context behavioral advertising.

To opt out of certain advertising-related sharing, use our cookie settings where available or contact us at:

info@nationalapplianceliquidators.com

We do not knowingly sell personal information for money.

Canada Privacy Notice

If you are located in Canada, Canadian privacy laws, including PIPEDA where applicable, may provide rights related to access, correction, and transparency regarding personal information.

To request access or correction, contact us at:

info@nationalapplianceliquidators.com

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.

Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

Questions or privacy requests may be sent to:

National Appliance Liquidators
Seattle: 3414 4th Ave. S., Seattle, WA 98134
Everett: 2720 34th St. Ste. C, Everett, WA 98201

Email: info@nationalapplianceliquidators.com
Seattle Store: (206) 829-8054
Everett Store: (425) 303-1411